Privacy Policy

Public Website Communications

The public website can open your email app when you request product updates or send feedback. We receive the email address and message content only when you choose to send that email. Browsing the public website does not require a PaperDock account.

Account Information

When you create an account or sign in to the web app, we may process your email address, authentication provider information, account identifier, profile details, session data, and basic account metadata needed to authenticate you and operate your account.

Project and Collaboration Content

PaperDock stores and processes the project files, assets, project metadata, document revisions, reviews, review replies, chat messages, collaborator and invitation details, and other content you create, upload, or share in a web workspace. Project members can access this information according to their assigned roles and permissions.

When you compile a project, PaperDock may process the selected source revision and store compilation status, logs, PDFs, SyncTeX data, and related artifacts needed to provide and troubleshoot compilation.

AI Agent and MCP Information

When you connect an AI agent through MCP, PaperDock may process authorization metadata, permission scopes, token hashes, tool requests, change proposals, and records needed to apply or review agent actions. Agent access is limited by the connected account's current project role, granted scopes, and PaperDock's safety controls.

An AI agent or MCP client you choose may receive project information that you authorize it to read or modify. That provider processes information under its own terms and privacy policy, so review its settings before connecting it to a PaperDock account or project.

Technical Information

We may process request metadata, timestamps, browser and device information, error and diagnostic details, rate-limit events, and security signals to keep PaperDock reliable, investigate failures, and prevent abuse. We aim to redact credentials and other secrets from diagnostic data.

How We Use Information

We use information to authenticate users; provide projects, collaboration, version history, compilation, invitations, and agent integrations; respond to support and update requests; improve reliability; enforce permissions and limits; and protect PaperDock and its users. We do not sell your personal information.

How Information Is Shared

We share project information with collaborators you or a project owner authorize and with AI agents or integrations you choose to connect. We may also disclose information when required by law or when reasonably necessary to protect users, PaperDock, or the public.

Service Providers

PaperDock uses service providers for hosting, authentication, databases, storage, realtime collaboration, email delivery, and security. These may include Cloudflare, Supabase, Resend, and authentication providers such as GitHub. Optional reference integrations and user-selected AI agents or MCP clients process information under their own terms and policies.

Data Retention and Deletion

We retain account and project information while needed to provide the service. Document history, collaboration events, compile artifacts, logs, and operational records may be retained for version history, recovery, security, and reliability, then compacted or deleted according to PaperDock's operational policies. Deleting a project removes the active web project and schedules associated stored data for deletion.

You can stop sharing a project, revoke an agent connection, delete projects through available product controls, or contact us for help with account or personal data deletion.

Security

We use reasonable technical and organizational safeguards, including access controls and permission checks, to protect information. No online service can guarantee absolute security. Keep your account and connected-agent credentials secure, and grant project access only to people and services you trust.

Changes to This Policy

We may update this policy as PaperDock changes. If we make material changes, we will update the date above and, when appropriate, provide additional notice.

Contact

For privacy questions or data requests, contact PaperDock at support@paperdock.dev.